Client comments!

"A very efficient and thorough service", Angus Titterington, Field Manager (North), Lake District National Park Authority.

"Service was quick and friendly", Mr. Atkinson, Cumbria.

"Your service was perfect." Mrs. Harrison, Cumbria.

"Many thanks for your speediness."

"The report is very clear, concise and constructive..", Mark Hatton, Northumberland.

"Many thanks for your speedy response...", Tracy Reid, Cumbria.

We welcome customer comments on our service and hope to provide a satisfactory service to all clients. All clients receive a brief Customer Survey form for their voluntary completion afterwards.

Here are the results of our 2007 customer survey:

On Quality, 100% thought our service was Very Good or Good.

On Speed, 100% thought our service was Very Good or Good.

On Personal Service, 100% thought the service we gave was Very Good or Good.

On Price, 71% thought our service was Very Good or Good.